What “AI Sticker Shock” Is & How to Avoid It
In May, Axios shared that a client of theirs gave staff unlimited access to Claude licenses. In one month they racked up half a billion dollars in charges. Uber’s story is slightly less harrowing in that it took four whole months to exhaust the entirety of their 2026 AI budget. These cases are outliers but […]
Beyond gaming: How virtual reality is changing the way businesses operate
Virtual reality (VR) is best known as an entertainment technology, associated with gaming headsets and immersive experiences. Behind the scenes, however, its growth in the business world is proving far more consequential. From remote inspections and safety training to collaborative design and client-facing marketing, VR resolves complex operational challenges that traditional digital tools cannot effectively […]
Is your technology working for your business? Regular reviews help you find out
Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing basis as tools evolve, business needs shift, and the threat landscape changes. A regular technology business review is the mechanism that keeps those decisions grounded in current reality rather than […]
How to collect customer data securely (and why it matters more than ever)
Customer data is the engine behind better products, sharper marketing, and stronger business decisions. But how a business collects and protects that data has become as important as the data itself. Privacy regulations are tightening, customers are paying closer attention, and the consequences of getting it wrong have never been more significant. These five practices […]
Business intelligence: Leveraging data to make smarter decisions
From sales figures and customer interactions to website traffic and support tickets, every business generates a vast amount of data. Business intelligence (BI) provides the tools and practices to turn raw information into actionable insights for decision-makers. Think of it as a circulatory system for your organization: it pulls data from internal databases, customer touchpoints, […]
6 Disaster recovery myths putting your business at risk
Disaster recovery (DR) is an essential safeguard, yet it frequently gets brushed aside. Common assumptions give business owners a false sense of security, making it dangerously easy to delay planning. Let’s clear the air and take a look at six persistent IT myths that might be putting your day-to-day operations at risk. Myth 1: Disaster […]
Transforming online retail through cloud order management systems
Managing incoming sales across multiple platforms often leads to administrative gridlock for expanding online stores. Transitioning your transaction workflows to a secure cloud platform provides the clarity needed to efficiently handle order fulfillment. When a business relies on disconnected infrastructure or legacy, on-premise hardware, keeping up with this multi-channelled demand becomes a major administrative burden. […]
IT & Employee Engagement: Top 3 Pitfalls to Avoid
For many organizations, the average workday is digital. We meet on video conferences, delegate tasks in a project management tool, communicate in Slack or Teams, collaborate inside coauthored documents, and maybe even send an email or two if we’re feeling nostalgic. All told, employees often experience their assignments, interpersonal relationships, and the organization at large […]
7 Ways small businesses win with AI
Small businesses often struggle to see a clear return on their AI spending. According to a recent survey, the key to success with AI doesn’t lie in having the largest budget or the most advanced technology. What separates companies that successfully adopt AI is how clearly they define what value means for their business. 1. […]